Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Frequent crashes (/questions/970544)

  • 1 Antwort
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

jazz2330
jazz2330
more options

In the last week Firefox has started crashing on a regular basis. I removed it and reinstalled the newest version, which, by the way caused it to crash more often. I have run malware scans and run virus scans daily. My reports of the crashes don't always go through, but I have never received any response to the ones that do. I am doing job searches and this is very frustrating as many times I am in the middle of a detailed job application and I lose it when the crash occurs.

In the last week Firefox has started crashing on a regular basis. I removed it and reinstalled the newest version, which, by the way caused it to crash more often. I have run malware scans and run virus scans daily. My reports of the crashes don't always go through, but I have never received any response to the ones that do. I am doing job searches and this is very frustrating as many times I am in the middle of a detailed job application and I lose it when the crash occurs.

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Try to disable OMTC and leave hardware acceleration in Firefox enabled.

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.