After 31.1.1 no e-mails downloads
After 31.1.1 update it logs into server, but doesn't download e-mail, although it writes, that there are e-mails on server. It worked before 31.1.1 update
After 31.1.1 update it logs into server, but doesn't download e-mail, although it writes, that there are e-mails on server. It worked before 31.1.1 update
Alle Antworten (1)
[Update: The pw prompt problem described below was cleared after re-booting my laptop. All is good now, I'm getting the pw prompt and new messages are downloading normally. Not sure why a TB update should require reboot though. I shutdown my system every night and the TB update was done a few hours after the morning system start up.]
I'm having a similar problem, but I'm not sure it's the same. POP sever account with GoDaddy (pop.secureserver.net). The option to get messages on startup is selected. Before updating to TB 31.1.1 I would get a password prompt when I started TB. Now I no longer get the prompt and no messages are downloaded.
I do get the Connected to pop.secureserver.net status message at the bottom of the screen, but it seems that nothing happens after that. This is where I would have gotten the dialog box to enter the password before the 31.1.1 update.
I also don't get a pw prompt when I click the Get Messages button. I don't have any stored passwords.
My guess is that this is a problem with handling the password vs the actual message download process.
Troubleshooting Info:
Application Basics
Name: Thunderbird Version: 31.1.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.1.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20140908105904 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account2:
INCOMING: account2, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext
OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
account3:
INCOMING: account3, , (none) Local Folders, plain, passwordCleartext
account4:
INCOMING: account4, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext
OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (pop3) pop.secureserver.net:995, SSL, passwordCleartext
OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext
OUTGOING: smtpout.secureserver.net:465, SSL, passwordCleartext, true
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 307200
browser.display.background_color: #CCCCCC
extensions.lastAppVersion: 31.1.1
font.name.monospace.el: Consolas
font.name.monospace.tr: Consolas
font.name.monospace.x-baltic: Consolas
font.name.monospace.x-central-euro: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.tr: Calibri
font.name.sans-serif.x-baltic: Calibri
font.name.sans-serif.x-central-euro: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.tr: Cambria
font.name.serif.x-baltic: Cambria
font.name.serif.x-central-euro: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.tr: 14
font.size.fixed.x-baltic: 14
font.size.fixed.x-central-euro: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.tr: 17
font.size.variable.x-baltic: 17
font.size.variable.x-central-euro: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
gfx.blacklist.suggested-driver-version: 10.6
mail.openMessageBehavior.version: 1
mail.winsearch.firstRunDone: true
mailnews.database.global.datastore.id: 718f740f-5dc6-4b55-a873-c2408bca1ea
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1410081626
places.history.expiration.transient_current_max_pages: 35200
places.history.expiration.transient_optimal_database_size: 75996282
plugin.importedState: true
plugins.update.notifyUser: true
print.print_printer: Bullzip PDF Printer
print.printer_Bullzip_PDF_Printer.print_bgcolor: false
print.printer_Bullzip_PDF_Printer.print_bgimages: false
print.printer_Bullzip_PDF_Printer.print_command:
print.printer_Bullzip_PDF_Printer.print_downloadfonts: false
print.printer_Bullzip_PDF_Printer.print_edge_bottom: 0
print.printer_Bullzip_PDF_Printer.print_edge_left: 0
print.printer_Bullzip_PDF_Printer.print_edge_right: 0
print.printer_Bullzip_PDF_Printer.print_edge_top: 0
print.printer_Bullzip_PDF_Printer.print_evenpages: true
print.printer_Bullzip_PDF_Printer.print_footercenter:
print.printer_Bullzip_PDF_Printer.print_footerleft: &PT
print.printer_Bullzip_PDF_Printer.print_footerright: &D
print.printer_Bullzip_PDF_Printer.print_headercenter:
print.printer_Bullzip_PDF_Printer.print_headerleft: &T
print.printer_Bullzip_PDF_Printer.print_headerright: &U
print.printer_Bullzip_PDF_Printer.print_in_color: true
print.printer_Bullzip_PDF_Printer.print_margin_bottom: 0.5
print.printer_Bullzip_PDF_Printer.print_margin_left: 0.5
print.printer_Bullzip_PDF_Printer.print_margin_right: 0.5
print.printer_Bullzip_PDF_Printer.print_margin_top: 0.5
print.printer_Bullzip_PDF_Printer.print_oddpages: true
print.printer_Bullzip_PDF_Printer.print_orientation: 0
print.printer_Bullzip_PDF_Printer.print_pagedelay: 500
print.printer_Bullzip_PDF_Printer.print_paper_data: 1
print.printer_Bullzip_PDF_Printer.print_paper_height: 11.00
print.printer_Bullzip_PDF_Printer.print_paper_size_type: 0
print.printer_Bullzip_PDF_Printer.print_paper_size_unit: 0
print.printer_Bullzip_PDF_Printer.print_paper_width: 8.50
print.printer_Bullzip_PDF_Printer.print_reversed: false
print.printer_Bullzip_PDF_Printer.print_scaling: 1.00
print.printer_Bullzip_PDF_Printer.print_shrink_to_fit: true
print.printer_Bullzip_PDF_Printer.print_to_file: false
print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_bottom: 0
print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_left: 0
print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_right: 0
print.printer_Bullzip_PDF_Printer.print_unwriteable_margin_top: 0
Graphics
Adapter Description: ATI Mobility Radeon HD 4670
Vendor ID: 0x1002
Device ID: 0x9488
Adapter RAM: 1024
Adapter Drivers: atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version: 8.680.0.0
Driver Date: 11-18-2009
Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled: false (6.2.9200.16571)
ClearType Parameters: ClearType parameters not found
WebGL Renderer: false
GPU Accelerated Windows: 1/1 Direct3D 9
AzureCanvasBackend: skia
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2 Basic ECC
3.16.2 Basic ECC
NSS Util
3.16.2
3.16.2
NSS SSL
3.16.2 Basic ECC
3.16.2 Basic ECC
NSS S/MIME
3.16.2 Basic ECC
3.16.2 Basic ECC
Geändert am von rdwcc