Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Removal of unwanted search engine.

  • 3 svar
  • 24 har dette problem
  • 2 visninger
  • Seneste svar af Morris8

dominicshikari
dominicshikari
more options

For whatever reason there is a search engine embedded in the data of my Firefox software called "sweetpacks" or something of the sort. I cannot remove it and I am getting very irritated by this. I have uninstalled everything that registers on my computer, and I have even uninstalled and reinstalled the Firefox browser. Nothing is working to remove this.

For whatever reason there is a search engine embedded in the data of my Firefox software called "sweetpacks" or something of the sort. I cannot remove it and I am getting very irritated by this. I have uninstalled everything that registers on my computer, and I have even uninstalled and reinstalled the Firefox browser. Nothing is working to remove this.

Alle svar (3)

philipp
philipp
  • Moderator
more options

hello dominic, this sounds like a problem possibly caused by adware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

silverbec
silverbec
more options

Sweetpacks is the most pernicious piggyback on freeware I have encountered.

I used Malwarebytes and CCleaner to get rid of anything with "sweetpacks" in the name or publisher.

Then to make Firefox stop opening Sweetpacks every time I opened a new tab:

1. In the address bar, type 'about:config' and then click Enter. 2. You will be notified that you are about to change your settings. Click 'I'll be careful, I promise!' 3. You will see a Search field, type ‘newtab' and then click 'browser.newtab.url'. 4. In the box that will be opened, enter the URL that you want to open in the new tab page instead of Sweetpacks and then click OK.

Morris8
Morris8
more options

I had the exact same Sweetpacks problem and after uninstalling and reinstalling Firefox plus doing a system restore plus running Kaspersky Internet Security,it was still there.Finally I ran a full scan with Malwarebytes Pro and it came up trumps with 15 Sweetpacks entries which it quarantined and which I subsequently deleted.Sweetpacks-all gone.Malwarebytes Pro is worth the money.