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when I access Firefox and start to type, it shuts off and I have to access again every time. Why

Phreddy48
Phreddy48
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Whenever I click on the Mozilla icon and the internet comes on, I begin to type a search question or try to type in my password to access my email, I lose Mozilla and have to start the process once again. Why does this happen every time I access Mozilla?

Whenever I click on the Mozilla icon and the internet comes on, I begin to type a search question or try to type in my password to access my email, I lose Mozilla and have to start the process once again. Why does this happen every time I access Mozilla?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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This could be related to a problem with the Flash player on Windows 7. When the Flash player fires up for the first time (or after all Flash players have been closed for at least 3 minutes), for some yet-to-be-determined-reason, your current Firefox window loses focus. I think the only known workaround that would apply to your home page is to disable the "protected mode" of the Flash plugin.

More background and workaround info: Opening New Windows and Shockwave Flash

I think some other users might be working around this by preventing Flash from even loading until they click to start it. This might require an add-on.