We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Restored Computer to original state, had to join Mozilla again how do I get bookmarks from other Mozilla acct

  • 1 svar
  • 2 har dette problem
  • 5 visninger
  • Seneste svar af dumdidadida

more options

Had to restore my computer so I had to download Mozilla again. I already had an account . How do I find my bookmarks that were in Mozilla before?

I had Carbonite but the bookmarks were not in my restored files. PLEASE HELP!!

Had to restore my computer so I had to download Mozilla again. I already had an account . How do I find my bookmarks that were in Mozilla before? I had Carbonite but the bookmarks were not in my restored files. PLEASE HELP!!

Ændret af rosemarybales den

Alle svar (1)

more options

Hi grannyrosey,

You need to copy/overwrite the places.sqlite from the backup into the newly installed Firefox profile after exiting Firefox. You can open the Firefox profile folder via Firefox Help (Alt + H) > Troubleshooting Information > Show Folder, and exit Firefox before overwriting.

You could also contact Carbonite support - they seem to have remote support - and point them to this resource.

Firefox Profile Folder & Files