Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I've followed your instructions but cannot get rid of 'Wise Convert' toobar although it is no longer listed.

  • 1 svar
  • 3 har dette problem
  • 13 visninger
  • Seneste svar af user693271

granpabob
granpabob
more options

I have somehow acquired the Wise Convert toolbar, which I found was listed as an Extension to Firefox. I looked up you instructions on how to get rid of it. Accordingly I selected it in the list of Extensions and clicked on 'Remove'. I then restarted Firefox but the offending toolbar remained although it had disappeared from the list of Extensions. So I tried restarting my PC but the result was the same. The toolbar is no longer listed as an extension but it is still there. How can I get rid of it please?

I have somehow acquired the Wise Convert toolbar, which I found was listed as an Extension to Firefox. I looked up you instructions on how to get rid of it. Accordingly I selected it in the list of Extensions and clicked on 'Remove'. I then restarted Firefox but the offending toolbar remained although it had disappeared from the list of Extensions. So I tried restarting my PC but the result was the same. The toolbar is no longer listed as an extension but it is still there. How can I get rid of it please?

Alle svar (1)

user693271
user693271
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!