Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Since downloading Firefox 13, every time I visit salon.com, my computer overheats and then the screen freezes.

  • 12 svar
  • 35 har dette problem
  • 1 visning
  • Seneste svar af eriksquires

more options

Salon.com is the only website that does this. It was not a problem prior to downloading Firefox 13. It starts with a distinct slowdown (delayed response to mouse clicks, etc.), then I lose control of the screen; it just freezes. The base of my computer gets very hot as this happens.

Salon.com is the only website that does this. It was not a problem prior to downloading Firefox 13. It starts with a distinct slowdown (delayed response to mouse clicks, etc.), then I lose control of the screen; it just freezes. The base of my computer gets very hot as this happens.

Alle svar (12)

more options

Try to clear cookies and cache(from Firefox button > History menu > Clear Recent History > Time Range to clear select Everything > Details select Cookies and Cache > Clear Now) and check it again.

see i you like : Clear your cookies and cache


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Ændret af ideato den

more options

This does not work. I have my browser set to keep NO history, so my computer never carries cookies between sessions. I also periodically clear current history (cookies and cache) during longer sessions using the "Options" tab.

To test your fix, I cleared all current history immediately before going to Salon. Within about 30 seconds, my computer was making a thrashing noise and overheating. A few seconds after that, I could barely get the cursor to move.

more options

hello, thanks for reporting back - does the same behaviour occur when you launch firefox in safemode & navigate to salon.com?

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Hello, experiencing the same problem and have tried all your solutions with no appreciable affect. Running in safe mode right now and everything is fine, but loading Salon spikes my CPU usage to 0ver 100% and takes up half a gig of physical memory. Viewing Salon in Safari and FF before the June 5th update to v.13 is fine. If I could roll back Firefox this problem would probably go away.

more options

I am having the same problem. The only thing that has changed on my computer is upgrading to Firefox 13. Since then, approximately 3 times each day my computer completely freezes and I have to perform a hard reboot. This only happens when I am running Firefox 13.

Ændret af patrickgokey den

more options

I installed Firefox 13 a day or two ago and it freezes on most websites and becomes unusable. I have started using Chrome because Firefox is almost unusable. I've tried clearing history and cache etc etc but it makes no difference.

more options

Works OK after disabling XMarks addin. Very sad as this is my most essential addin.

more options

thanks for reporting your findings will. please report the issue to the developers of xmarks - hopefully they can reproduce it and offer a fix in of their next versions

www.xmarks.com/about/help

more options

It seems somehow I had developed 30,000 duplicate bookmarks in XMarks. By loading Firefox in Safe mode, going online to Xmarks to remove the duplicates, then uninstalling XMarks, deleting all bookmarks in Firefox, then re-installing XMarks and resyncing I now have my usable bookmarks and Firefox has become stable again.

more options

After updating to Firefox 13 and Xmarks 4.1 on my Mac, Firefox freezes. If I disable the Xmarks add-in, Firefox runs fine.

I installed the previous version of Xmarks, 4.0.6 and it is running fine again. Previous versions are here: https://addons.mozilla.org/en-US/firefox/addon/xmarks-sync/versions/

more options

Have you tried running NoScript from the extensions available via the tools tab (click add-ons)? Worked for me, though I don't really know why. Might as well throw Adblock and Flashblock in there while you are at it. Webpages have simply become too clogged with sh*t for older machines to deal with.

Ændret af kiloscott den

more options

I'm now on Firefox 16.0.2 and I'm having this problem with Salon.com. I'm using Vista 64 bit. It not only freezes the browser but it seems to freeze the entire event queue as well. The mouse cursor disappears and you cannot Alt-Tab to any other application.

This happens most frequently with http://salon.com and it is just as likely to happen in Firefox "safe mode" as without it.

I should note I recently had to reinstall because of some babylon crapware getting installed on my machine.