Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

General options not staying set

  • 6 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af Vivek

more options

Attempted to modify these settings to solve another issue which is that FF 11.0 now updates itself every single time I open FF. It goes through the add-on check then displays the same "Welcome to FF" tab every single time I start FF.

So, in an attempt to solve this, I changed the general settings to "Show Home Page" and clicked OK, quit and restarted FF only to be presented with the same exact issue. Checking the general options revealed that it changed itself back to "show tabs from last time".

So, I have two problems. The incessant updating and displaying of the welcome tab has happened before, with other versions.

Attempted to modify these settings to solve another issue which is that FF 11.0 now updates itself every single time I open FF. It goes through the add-on check then displays the same "Welcome to FF" tab every single time I start FF. So, in an attempt to solve this, I changed the general settings to "Show Home Page" and clicked OK, quit and restarted FF only to be presented with the same exact issue. Checking the general options revealed that it changed itself back to "show tabs from last time". So, I have two problems. The incessant updating and displaying of the welcome tab has happened before, with other versions.

Valgt løsning

Ok, here's what worked for me:

I cleared my recent history under Options>Privacy. Went to Firefox>Help>Troubleshooting Info>Open Containing Folder.

  I renamed the User.JS file.

The constant updating and displaying of the Welcome to FF page has stopped. Just to check my fix, I renamed the User>JS file back and the problem reappeared.

Læs dette svar i sammenhæng 👍 0

Alle svar (6)

more options

Hi,

Please see this.

more options

Hello,

Thanks for the prompt reply. That is the first thing at which I looked. There was no problem there, the Mozilla page was not set. The next thing I tried was to reset all preferences, which did not work either. Curiously, when going to the User.js file through troubleshooting info, I saw that the file did not change after resetting it in safe mode. I then renamed it expecting FF to create a new one. That did not happen. My renamed file still exists and there is now no User.js file in my Profiles folder.

more options

Valgt løsning

Ok, here's what worked for me:

I cleared my recent history under Options>Privacy. Went to Firefox>Help>Troubleshooting Info>Open Containing Folder.

  I renamed the User.JS file.

The constant updating and displaying of the Welcome to FF page has stopped. Just to check my fix, I renamed the User>JS file back and the problem reappeared.

more options

user.js is usually created manually or by another application like security software. You can try to rename/delete it after exiting Firefox. user.js overrides the Firefox default settings file prefs.js.

user.js

prefs.js

Ændret af Vivek den

more options

It's good to know that the User file overrides the Prefs file.

The only security software I have installed is Advanced System Care and MS Security Essentials so that file may have come from one of these.

Thanks so much for your replies.

more options

You are welcome :)