We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Won't launch browser from external (email) link...get hourglass only.

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af ChickNew

more options

I can open firefox 3.6 (Windows XP) by clicking on its icon without any problems. It is my default browser.

However, when I click on an external link, for example a link in a document or an email, it should launch firefox and open to the correct page. Instead, I get an hourglass cursor that lasts for minutes at a time. I have to resort to ctrl-alt-delete to interrupt the (futile) process.

Why won't firefox launch properly from external links??

I can open firefox 3.6 (Windows XP) by clicking on its icon without any problems. It is my default browser. However, when I click on an external link, for example a link in a document or an email, it should launch firefox and open to the correct page. Instead, I get an hourglass cursor that lasts for minutes at a time. I have to resort to ctrl-alt-delete to interrupt the (futile) process. Why won't firefox launch properly from external links??

Alle svar (2)

more options

You need to make sure the operating system has a default browser.

more options

Firefox says that is is the default browser when I check.