Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

i am trying to update to new firefox version but only shows on list as a download; doesn't change from old version

helpplz20112012
helpplz20112012
more options

I clicked on the green update box on Firefox homepage to update to the new version. The download occurred but it did not install. I shut down and restarted and it's still the old version. I looked at the help screen, and The Open File Security Warning dialog box does not appear for me so I cannot click Run to install. Help?!?! ops, never mind. I clicked on the downdload and the box came up am running now...

I clicked on the green update box on Firefox homepage to update to the new version. The download occurred but it did not install. I shut down and restarted and it's still the old version. I looked at the help screen, and The Open File Security Warning dialog box does not appear for me so I cannot click Run to install. Help?!?! ops, never mind. I clicked on the downdload and the box came up am running now...

Ændret af helpplz20112012 den

Alle svar (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Download fresh installer from here and install