Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

problem loading the page on clicking the firefox symbol

  • 8 svar
  • 1 har dette problem
  • 6 visninger
  • Seneste svar af pjsd2465

more options

I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

I use a MacBook Pro. When firefox is open (blue light under the symbol), I cannot open a page when clicking on the firefox symbol. I have to go to file and click new tab, new window or open location. Or to bookmarks.

Alle svar (8)

more options

Do you mean that your home page will not open?

more options

yes correct my home page will not open.

more options

Did you try to close that not working window if it work in the new window?

more options

If I quit Firefox, on first opening it's open to home page but then after that it's back to same problem of not being able to open unless going to file etc......etc....

more options

Have you checked your home page setting in Preferences > General?

more options

yes, all checked

more options

Try to do some maintenance like repair the disk permissions and remove the Firefox plist file.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

more options

Thank you, I have already tried to remove the plist file. Apple Care recommended this but I still have the the same problems/issues.

I made contact with Firefox yesterday after removing the file.