Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I can't finish an upgrade from 3.6.20 to 6.0--"The operation can’t be completed because the item “XUL” is in use."

  • 1 svar
  • 6 har dette problem
  • 1 visning
  • Seneste svar af cor-el

atoz123
atoz123
more options

Hi, I have OSX 10.6.8. I want to upgrade from FF 3.6.20 to 6.0. Download of the dmg went fine. When I try to move the FF icon over the icon of the file (to copy the file/install the new FF) I get the error message: "The operation can’t be completed because the item “XUL” is in use".

How to I get around this so I can install FF 6.0?

Hi, I have OSX 10.6.8. I want to upgrade from FF 3.6.20 to 6.0. Download of the dmg went fine. When I try to move the FF icon over the icon of the file (to copy the file/install the new FF) I get the error message: "The operation can’t be completed because the item “XUL” is in use". How to I get around this so I can install FF 6.0?

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.