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since latest upgrade, wont connect to internet unless I run Windows Explorer trouble shooter first

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we run Windows 7 and everything worked until we did the latest Firefox update ... ever since then, we have to run the Windows Explorer diagnostic program which fixes a "connection problem" before we can connect to the internet. Once the diagnostic has run and fixed the problem, then we can open Firefox ??????

we run Windows 7 and everything worked until we did the latest Firefox update ... ever since then, we have to run the Windows Explorer diagnostic program which fixes a "connection problem" before we can connect to the internet. Once the diagnostic has run and fixed the problem, then we can open Firefox ??????

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Cannot connect after upgrading Firefox

https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox

Firefox cannot load websites but other programs can

https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can

Check and tell if its working.