Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How do I undo upgrade to ver5.0 and go back to 4.x?

  • 1 svar
  • 35 har dette problem
  • 8 visninger
  • Seneste svar af Matt Brubeck

chrisraduazzo
chrisraduazzo
more options

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place.

Could not find instructions in your online Help. Thank you.

I need to use a web browser compatible with Nielsen 1.0.0 add-on. New version 5.0 is not compatible so I need to revert to program as it was before the upgrade took place. Could not find instructions in your online Help. Thank you.

Alle svar (1)

Matt Brubeck
Matt Brubeck
more options

Until all your add-ons are updated for Firefox 5, you can use the Add-on Compatibility Reporter to re-enable your disabled add-ons and report any problems you find with them.

Downgrading to version 4 is not recommended because several security bugs were fixed in version 5. But if you choose to downgrade anyway, you can download the Firefox 4 installer here: http://releases.mozilla.org/pub/mozilla.org/firefox/releases/4.0.1/win32/en-US/