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I lost my Sync Key on my Desktop Firefox, but i still have it on my Firefox Home (IPhone 4). Is there a way to restore it/show it on the mobile device?

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  • 4 har dette problem
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  • Seneste svar af Ibai

mlfct
mlfct
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I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key.

So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc?

thanks in advance

I'm trying to resync my newly set-up Firefox on Mac OS X. Somehow it never occured to me, that i'd have to save the key. So is there a way, as stated in the title, to restore my Sync key from the mobile device, without deleting all of my Bookmarks etc? thanks in advance

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Ibai
Ibai
  • Administrator
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Hi,

Sorry to read that. Unfortunately, because of security reasons, there's no way to retrieve your Sync key from any mobile device. That's why it's really important to keep a secure back up of it.

The only remaining option at this stage is to save your bookmarks on the phone and manually migrate them to your computer. Once you have done this, reset your account.