Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

I keep getting told (1) that I need to upgrade FF, and then (2) that I lack "sufficient privileges". What's up?.

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

Mac OS X 10.5.8

Every time I open FF I get the msg that I could be subject to online attacks unless I download the new version. (I've received this msg with respect to each of the last three versions.)

I go through the motions, and when I try to move the new FF into the Applications folder I get the message "The operation cannot be completed because you do not have sufficient privileges for some of the items."

What on earth does that mean?

CJF

Mac OS X 10.5.8 Every time I open FF I get the msg that I could be subject to online attacks unless I download the new version. (I've received this msg with respect to each of the last three versions.) I go through the motions, and when I try to move the new FF into the Applications folder I get the message "The operation cannot be completed because you do not have sufficient privileges for some of the items." What on earth does that mean? CJF

Alle svar (1)

more options

If you get an error message that you do not have sufficient permissions or have other problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.