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Yahoo Mail Contacts missing - Clicking tab yields blank list

  • 5 svar
  • 120 har dette problem
  • 1 visning
  • Seneste svar af somib

flatleye
flatleye
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With Firefox, Yahoo Mail works normally except lately, when I click "Contacts" I get a screen with no names listed. If I start a new eMail and click "To" the listing appears as normal. When I launch Yahoo Mail from Internet Explorer, the "Contacts" tab works normally. I just downloaded and reloaded Firefox but the problem remains.

When I click the "Contacts" tab it goes to this page: http://address.mail.yahoo.com/

On this page, the listing is blank and none of the imbedded links work. The page only displays the following: Contacts (169) 

   Select a Contact to view or edit details
   Choose multiple contacts to email them all at once or add to a category
   Filter your Contact list from the drop-down menu at the upper left

Popular Tools 

   Stay in touch better by sharing your Contact info
   » Share my info

   Import your Contacts from other accounts to Yahoo!
   » Import now

   Enjoy a clean Contacts list
With Firefox, Yahoo Mail works normally except lately, when I click "Contacts" I get a screen with no names listed. If I start a new eMail and click "To" the listing appears as normal. When I launch Yahoo Mail from Internet Explorer, the "Contacts" tab works normally. I just downloaded and reloaded Firefox but the problem remains. When I click the "Contacts" tab it goes to this page: http://address.mail.yahoo.com/ On this page, the listing is blank and none of the imbedded links work. The page only displays the following: Contacts (169) Select a Contact to view or edit details Choose multiple contacts to email them all at once or add to a category Filter your Contact list from the drop-down menu at the upper left Popular Tools Stay in touch better by sharing your Contact info » Share my info Import your Contacts from other accounts to Yahoo! » Import now Enjoy a clean Contacts list

Alle svar (5)

mainfr4me
mainfr4me
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I just resolved this for my mom. She uses Computer Associates for her PC protection, and it was too agressively filtering the content on Yahoo Mail. I white-listed or made an exception for Yahoo Mail, and from then on out it was able to pull up the full contact list.

The only reason I looked was because on her same PC the same behavior happened with Internet Explorer and Chrome.

flatleye
flatleye Spørgsmålsstiller
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How do I white-list or make an exception for Yahoo Mail?

I'm using Norton for PC protection and Yahoo Mail Beta. The Contacts Tab opens to a complete listing of names when I open Yahoo Mail in IE but the list is blank when I'm using Firefox - even though the page title shows "Contacts (169)". Also the Import Contacts link on the Contacts page (http://us.mg1.mail.yahoo.com/yab-fe/?.src=neo#) does nothing in Firefox.

lhitchus
lhitchus
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Check NoScripts permissions for yahooaps.com, or maybe other blockers?

scorpion169
scorpion169
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Yahoo have acknowledged my emails and have now resolved this problem. It was obviously at their end and only started with their new mail client.

somib
somib
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Contacts started working today. Yesterday, I had also complained to AT&T Yahoo and they told me problem was Firefox. I indicated that I would continue Firefox and switch to Gmail. .