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Cannot access my e-mail in Verizon...I can get to my home page but when I try to get to my e-mail page it just has the banner...it will however work in IE...just started this the other day..all plugins are updated

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musicbuff57
musicbuff57
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I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

I have been trying to get into my Verizon e-mail..can access all the other departments but not e-mail. When I go to my homepage and click on the "unread messages" it goes to the red banner up top and has "conversations,contacts,calendar,and settings" but it doesn't load the e-mails. I checked my plugins and they are updated. I figured that since I can get into it on IE and not on Firefox that it is a Firefox problem...I have windows 7, and have the latest Firefox version..full version...not Beta. My default is Firefox. I have not encountered this problem before...sometimes it goes out but I think it is Verizon updating their site, this is the longest time.

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musicbuff57
musicbuff57 Spørgsmålsstiller
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Problem solved...Turns out it was an extension that was causing the problem. "Ghostery" was the problem but I found out after I had taken out Firefox and reinstalled it. Disabled Ghostery and I can now access my Verizon e-mail. Come to think of it I think there was an update on that program just before it started acting up, cuz it was working ok until about four days ago.