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Bank sites do not remember me and always ask for my security answer

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  • 19 har dette problem
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  • Seneste svar af cor-el

sbelekevich
sbelekevich
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Every time I try to log into my banking website, it asks me to confirm one of my security questions before I can enter my password. This just started happening. I've solved this before by uninstalling firefox and re-installing but it did not work this time. I looked online at other forums and tried deleting cookie files, etc. but to no avail.

Every time I try to log into my banking website, it asks me to confirm one of my security questions before I can enter my password. This just started happening. I've solved this before by uninstalling firefox and re-installing but it did not work this time. I looked online at other forums and tried deleting cookie files, etc. but to no avail.

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cor-el
cor-el
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  • Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode
  • In Private Browsing mode some menu items are disabled (grayed) and features like visited links are disabled and not showing
  • You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed
  • Such details are stored in a cookie.
  • You need an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep that cookie, especially for secure websites and if you let cookies expire when Firefox closes
  • Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Cookies" and the "Site Preferences"