I re-installing Firefox and that partly cured the problem. It now saves some of the passwords. It seems to depend on the site.

See http://kb.mozillazine.org/User_name_and_password_not_remembered

Thanks Cor-el. It now works on some sites, but there are still some where it doesn't work. The problem appears to be with sites that have more than just the username and password to fill in. Firefox only saves the username and password but not the other fields. It then refuses to fill in any of the fields on the site.

For instance, my bank has four fields on the sign-in page - username, security code, password, and an odd one with a number between 1 and 4 in it. Firefox only saves the username and password and so can't fill in the other fields. Actually it refuses to fill in any of the fields. It seems to not recognise the page at all.

The only way I can see around the problem at the moment is to save any that Firefox will save and use RoboForm to save the others. It means having two programs to do one job. It's messy but at least it works and I can save all my usernames and passwords and have them fill in properly.

I don't know why it is that RoboForm will save the data but Firefox won't. It appears to be something to do with Firefox only saving two fields whereas RoboForm will save any number as required.

OS XP_Pro I am using Firefox 3.6.12 which stopped remembering passwords a long time ago. By this I mean that the browser does not propose to save any passwords for any site. Of course I have triple checked the "Options" on the"Tool" tab. Yours hopefully [email protected]

• Make sure that you not run Firefox in (permanent) Private Browsing - Use Firefox without saving history mode

• You enter Private Browsing mode if you select: Firefox > Preferences > Privacy > History: Firefox will: "Never Remember History"
• To see all History settings, choose: Firefox > Preferences > Privacy, choose the setting Firefox will: Use custom settings for history
• Uncheck: [ ] "Automatically start Firefox in a private browsing session"

See also;

• http://kb.mozillazine.org/Password_Manager (Troubleshooting)