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Everytime I open Firefox - it takes a really long time and reopens the Firefox Update tab that says "Choose your Persona" and "More ways to Personalize" tab along with my regular home page tab. Sometimes it tries to load the add ons too and takes a reall

  • 2 svar
  • 19 har dette problem
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  • Seneste svar af Shawn

AnonymousUser
AnonymousUser
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Every time I open Firefox it tries to install the same updates (that I don't want) and the Firefox 3.6 "Choose Your Persona" etc. tab opens along with my home page tab. It takes a really long time to get onto Firefox because of these problems.

This happened

Every time Firefox opened

== Don't remember

Every time I open Firefox it tries to install the same updates (that I don't want) and the Firefox 3.6 "Choose Your Persona" etc. tab opens along with my home page tab. It takes a really long time to get onto Firefox because of these problems. == This happened == Every time Firefox opened == Don't remember

Alle svar (2)

Shawn
Shawn
  • Moderator
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We need to remove your update configuration files. They consist of the following:

  • active-update.xml
  • updates.xml
  • Your Updates Folder

Please close Firefox first with File | Exit

In XP, these files are located in C:\Documents and Settings\username\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox and/or the folder where you installed Firefox

After you have delete those files, restart Firefox. Also see Updates reported when running newest version

AnonymousUser
AnonymousUser Spørgsmålsstiller
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Well, this worked on my desktop! But my problem is on my laptop. :-) I'm running XP, but there was no "Username" under Documents and Settings under the C drive. I did a search for those file names and it wasn't there. I found Mozilla Firefox folder under: C\Documents and Settings\ All Users\Start Menu\Programs\Mozilla Firefox. There are 2 - 1 is Mozilla Firefox (shortcut) and the other is Mozilla Firefox (Safe Mode). I did a Mozilla Firefox search and this is all that showed up.

When I click on the shortcut link (the 1st one), it opens up 2 screens of Firefox. One is the "this is embarrassing" screen. The other is "Choose your Persona" screen. I closed it and reopened and it took me to my home page.