Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

when i clik download, the download option windows is not showed up

  • 1 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af Morbus

more options

when i clik download, the download option windows is not showed up. so i cannot choose whether to open it or save it. it is automatically saved.

This happened

Every time Firefox opened

== the download windows appear, i clik 'do not...'. now i cannot get it back

when i clik download, the download option windows is not showed up. so i cannot choose whether to open it or save it. it is automatically saved. == This happened == Every time Firefox opened == the download windows appear, i clik 'do not...'. now i cannot get it back

Alle svar (1)

more options

Hello Christine.

This may be an issue with the site you're using. Have you tired using a different browser? If other browsers have the same issue, it's likely not to be a problem with Firefox.

If other browsers work ok, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

Also, see:

http://support.mozilla.com/en-US/kb/Websites+look+wrong