Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox hangs 4 out of 5 startups

more options

Issue

I have another kind of problem with Firefox

Description

I have used versions 3.5.6 through 3.6.3. All versions hang exactly the same on most startups. I have to reopen in safe mode, then reopen again in normal mode before it will open without freezing. Sometimes I attempt to reopen in normal mode and it takes at least 4 or 5 attempts before I am successful loading Firefox. I have had basically the same extensions since before this problem started and have either uninstalled or disable any new extensions. I've removed all third party plugins. except shockwave and futuresplash (not even sure what that one is, google is not my friend!)

Firefox has always failed to start at some point, but for the last couple months it's been almost every time. Perhaps it's a setting in my about config?

This happened

Every time Firefox opened

2 months ago

Troubleshooting information

 Application Basics
       Name
       Firefox
       Version
       3.6.3
       Profile Directory
         Open Containing Folder
       Installed Plugins
         about:plugins
       Build Configuration
         about:buildconfig
 Extensions
       Name
       Version
       Enabled
       ID
       Extension List Dumper
       1.14.8
       true
       [email protected]
       Xmarks
       3.6.14
       true
       [email protected]
       Lazarus: Form Recovery
       2.0.5
       true
       [email protected]
       Multi Links
       2.0.0.17
       true
       multilinks@plugin
       OptimizeGoogle
       0.78
       true
       [email protected]
       Personas
       1.5.3
       true
       [email protected]
       LastPass
       1.68.2
       true
       [email protected]
       Tab Kit
       0.5.8
       false
       [email protected]
       Switch Window Mode
       0.51
       false
       tabtoggle@pete-b.co.uk
       Vacuum Places Improved
       1.1
       true
       VacuumPlacesImproved@lultimouomo-gmail.com
       URL Fixer
       1.6
       true
       {0fa2149e-bb2c-4ac2-a8d3-479599819475}
       Session Manager
       0.6.7.4
       false
       {1280606b-2510-4fe0-97ef-9b5a22eafe30}
       OpenDownload
       2.1.4
       true
       {210249CE-F888-11DD-B868-4CB456D89593}
       Linkification
       1.3.8
       true
       {35106bca-6c78-48c7-ac28-56df30b51d2a}
       NoScript
       1.9.9.74
       true
       {73a6fe31-595d-460b-a920-fcc0f8843232}
       Adblock Plus
       1.2
       true
        
       Tab Mix Plus
       0.3.8.2
       true
        
       DownThemAll!
       1.1.9
       true
        
 Modified Preferences
     Name
     Value
       accessibility.typeaheadfind
       true
       accessibility.typeaheadfind.flashBar
       0
       browser.history_expire_days.mirror
       180
       browser.history_expire_days_min
       7
       browser.link.open_newwindow.restriction
       0
       browser.places.importBookmarksHTML
       false
       browser.places.importDefaults
       false
       browser.places.migratePostDataAnnotations
       false
       browser.places.smartBookmarksVersion
       2
       browser.places.updateRecentTagsUri
       false
       browser.startup.homepage
       google.com
       browser.startup.homepage_override.mstone
       rv:1.9.2.3
       browser.tabs.warnOnClose
       false
       browser.tabs.warnOnOpen
       false
       dom.max_script_run_time
       1800
       extensions.lastAppVersion
       3.6.3
       general.useragent.extra.betterprivacy
       general.useragent.extra.microsoftdotnet
       (.NET CLR 3.5.30729)
       network.cookie.prefsMigrated
       true
       network.http.max-connections
       40
       network.http.max-connections-per-server
       16
       network.http.max-persistent-connections-per-proxy
       12
       network.http.pipelining.maxrequests
       6
       places.last_vacuum
       1269314458
       print.print_printer
       Canon iP2600 series
       print.printer_Canon_Inkjet_iP2600_series.print_bgcolor
       false
       print.printer_Canon_Inkjet_iP2600_series.print_bgimages
       false
       print.printer_Canon_Inkjet_iP2600_series.print_command
       print.printer_Canon_Inkjet_iP2600_series.print_downloadfonts
       false
       print.printer_Canon_Inkjet_iP2600_series.print_edge_bottom
       0
       print.printer_Canon_Inkjet_iP2600_series.print_edge_left
       0
       print.printer_Canon_Inkjet_iP2600_series.print_edge_right
       0
       print.printer_Canon_Inkjet_iP2600_series.print_edge_top
       0
       print.printer_Canon_Inkjet_iP2600_series.print_evenpages
       true
       print.printer_Canon_Inkjet_iP2600_series.print_footercenter
       print.printer_Canon_Inkjet_iP2600_series.print_footerleft
       &PT
       print.printer_Canon_Inkjet_iP2600_series.print_footerright
       &D
       print.printer_Canon_Inkjet_iP2600_series.print_headercenter
       print.printer_Canon_Inkjet_iP2600_series.print_headerleft
       &T
       print.printer_Canon_Inkjet_iP2600_series.print_headerright
       &U
       print.printer_Canon_Inkjet_iP2600_series.print_in_color
       true
       print.printer_Canon_Inkjet_iP2600_series.print_margin_bottom
       0.5
       print.printer_Canon_Inkjet_iP2600_series.print_margin_left
       0.5
       print.printer_Canon_Inkjet_iP2600_series.print_margin_right
       0.5
       print.printer_Canon_Inkjet_iP2600_series.print_margin_top
       0.5
       print.printer_Canon_Inkjet_iP2600_series.print_oddpages
       true
       print.printer_Canon_Inkjet_iP2600_series.print_orientation
       0
       print.printer_Canon_Inkjet_iP2600_series.print_pagedelay
       500
       print.printer_Canon_Inkjet_iP2600_series.print_paper_data
       1
       print.printer_Canon_Inkjet_iP2600_series.print_paper_height
       11.00
       print.printer_Canon_Inkjet_iP2600_series.print_paper_size_type
       0
       print.printer_Canon_Inkjet_iP2600_series.print_paper_size_unit
       0
       print.printer_Canon_Inkjet_iP2600_series.print_paper_width
       8.50
       print.printer_Canon_Inkjet_iP2600_series.print_reversed
       false
       print.printer_Canon_Inkjet_iP2600_series.print_scaling
       1.00
       print.printer_Canon_Inkjet_iP2600_series.print_shrink_to_fit
       true
       print.printer_Canon_Inkjet_iP2600_series.print_to_file
       false
       print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_bottom
       0
       print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_left
       0
       print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_right
       0
       print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_top
       0
       print.printer_Canon_iP2600_series.print_bgcolor
       false
       print.printer_Canon_iP2600_series.print_bgimages
       false
       print.printer_Canon_iP2600_series.print_command
       print.printer_Canon_iP2600_series.print_downloadfonts
       false
       print.printer_Canon_iP2600_series.print_edge_bottom
       0
       print.printer_Canon_iP2600_series.print_edge_left
       0
       print.printer_Canon_iP2600_series.print_edge_right
       0
       print.printer_Canon_iP2600_series.print_edge_top
       0
       print.printer_Canon_iP2600_series.print_evenpages
       true
       print.printer_Canon_iP2600_series.print_footercenter
       print.printer_Canon_iP2600_series.print_footerleft
       &PT
       print.printer_Canon_iP2600_series.print_footerright
       &D
       print.printer_Canon_iP2600_series.print_headercenter
       print.printer_Canon_iP2600_series.print_headerleft
       &T
       print.printer_Canon_iP2600_series.print_headerright
       &U
       print.printer_Canon_iP2600_series.print_in_color
       true
       print.printer_Canon_iP2600_series.print_margin_bottom
       0.5
       print.printer_Canon_iP2600_series.print_margin_left
       0.5
       print.printer_Canon_iP2600_series.print_margin_right
       0.5
       print.printer_Canon_iP2600_series.print_margin_top
       0.5
       print.printer_Canon_iP2600_series.print_oddpages
       true
       print.printer_Canon_iP2600_series.print_orientation
       0
       print.printer_Canon_iP2600_series.print_pagedelay
       500
       print.printer_Canon_iP2600_series.print_paper_data
       1
       print.printer_Canon_iP2600_series.print_paper_height
       11.00
       print.printer_Canon_iP2600_series.print_paper_size_type
       0
       print.printer_Canon_iP2600_series.print_paper_size_unit
       0
       print.printer_Canon_iP2600_series.print_paper_width
       8.50
       print.printer_Canon_iP2600_series.print_reversed
       false
       print.printer_Canon_iP2600_series.print_scaling
       1.00
       print.printer_Canon_iP2600_series.print_shrink_to_fit
       true
       print.printer_Canon_iP2600_series.print_to_file
       false
       print.printer_Canon_iP2600_series.print_unwriteable_margin_bottom
       0
       print.printer_Canon_iP2600_series.print_unwriteable_margin_left
       0
       print.printer_Canon_iP2600_series.print_unwriteable_margin_right
       0
       print.printer_Canon_iP2600_series.print_unwriteable_margin_top
       0
       privacy.cpd.cookies
       false
       privacy.cpd.extensions-tabmix
       false
       privacy.cpd.sessions
       false
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.OCSP.disable_button.managecrl
       false
       security.OCSP.enabled
       2
       security.dialog_enable_delay
       0
       security.disable_button.openCertManager
       false
       security.warn_viewing_mixed
       false

Firefox version

3.6.3

Operating system

Windows 7

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

  • -Default Plug-in
  • Shockwave Flash 10.0 r22
== Issue == I have another kind of problem with Firefox == Description == I have used versions 3.5.6 through 3.6.3. All versions hang exactly the same on most startups. I have to reopen in safe mode, then reopen again in normal mode before it will open without freezing. Sometimes I attempt to reopen in normal mode and it takes at least 4 or 5 attempts before I am successful loading Firefox. I have had basically the same extensions since before this problem started and have either uninstalled or disable any new extensions. I've removed all third party plugins. except shockwave and futuresplash (not even sure what that one is, google is not my friend!) Firefox has always failed to start at some point, but for the last couple months it's been almost every time. Perhaps it's a setting in my about config? == This happened == Every time Firefox opened == 2 months ago == == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID Extension List Dumper 1.14.8 true [email protected] Xmarks 3.6.14 true [email protected] Lazarus: Form Recovery 2.0.5 true [email protected] Multi Links 2.0.0.17 true multilinks@plugin OptimizeGoogle 0.78 true [email protected] Personas 1.5.3 true [email protected] LastPass 1.68.2 true [email protected] Tab Kit 0.5.8 false [email protected] Switch Window Mode 0.51 false [email protected] Vacuum Places Improved 1.1 true [email protected] URL Fixer 1.6 true {0fa2149e-bb2c-4ac2-a8d3-479599819475} Session Manager 0.6.7.4 false {1280606b-2510-4fe0-97ef-9b5a22eafe30} OpenDownload 2.1.4 true {210249CE-F888-11DD-B868-4CB456D89593} Linkification 1.3.8 true {35106bca-6c78-48c7-ac28-56df30b51d2a} NoScript 1.9.9.74 true {73a6fe31-595d-460b-a920-fcc0f8843232} Adblock Plus 1.2 true Tab Mix Plus 0.3.8.2 true DownThemAll! 1.1.9 true Modified Preferences Name Value accessibility.typeaheadfind true accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.history_expire_days_min 7 browser.link.open_newwindow.restriction 0 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage google.com browser.startup.homepage_override.mstone rv:1.9.2.3 browser.tabs.warnOnClose false browser.tabs.warnOnOpen false dom.max_script_run_time 1800 extensions.lastAppVersion 3.6.3 general.useragent.extra.betterprivacy general.useragent.extra.microsoftdotnet (.NET CLR 3.5.30729) network.cookie.prefsMigrated true network.http.max-connections 40 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 12 network.http.pipelining.maxrequests 6 places.last_vacuum 1269314458 print.print_printer Canon iP2600 series print.printer_Canon_Inkjet_iP2600_series.print_bgcolor false print.printer_Canon_Inkjet_iP2600_series.print_bgimages false print.printer_Canon_Inkjet_iP2600_series.print_command print.printer_Canon_Inkjet_iP2600_series.print_downloadfonts false print.printer_Canon_Inkjet_iP2600_series.print_edge_bottom 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_left 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_right 0 print.printer_Canon_Inkjet_iP2600_series.print_edge_top 0 print.printer_Canon_Inkjet_iP2600_series.print_evenpages true print.printer_Canon_Inkjet_iP2600_series.print_footercenter print.printer_Canon_Inkjet_iP2600_series.print_footerleft &PT print.printer_Canon_Inkjet_iP2600_series.print_footerright &D print.printer_Canon_Inkjet_iP2600_series.print_headercenter print.printer_Canon_Inkjet_iP2600_series.print_headerleft &T print.printer_Canon_Inkjet_iP2600_series.print_headerright &U print.printer_Canon_Inkjet_iP2600_series.print_in_color true print.printer_Canon_Inkjet_iP2600_series.print_margin_bottom 0.5 print.printer_Canon_Inkjet_iP2600_series.print_margin_left 0.5 print.printer_Canon_Inkjet_iP2600_series.print_margin_right 0.5 print.printer_Canon_Inkjet_iP2600_series.print_margin_top 0.5 print.printer_Canon_Inkjet_iP2600_series.print_oddpages true print.printer_Canon_Inkjet_iP2600_series.print_orientation 0 print.printer_Canon_Inkjet_iP2600_series.print_pagedelay 500 print.printer_Canon_Inkjet_iP2600_series.print_paper_data 1 print.printer_Canon_Inkjet_iP2600_series.print_paper_height 11.00 print.printer_Canon_Inkjet_iP2600_series.print_paper_size_type 0 print.printer_Canon_Inkjet_iP2600_series.print_paper_size_unit 0 print.printer_Canon_Inkjet_iP2600_series.print_paper_width 8.50 print.printer_Canon_Inkjet_iP2600_series.print_reversed false print.printer_Canon_Inkjet_iP2600_series.print_scaling 1.00 print.printer_Canon_Inkjet_iP2600_series.print_shrink_to_fit true print.printer_Canon_Inkjet_iP2600_series.print_to_file false print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_bottom 0 print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_left 0 print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_right 0 print.printer_Canon_Inkjet_iP2600_series.print_unwriteable_margin_top 0 print.printer_Canon_iP2600_series.print_bgcolor false print.printer_Canon_iP2600_series.print_bgimages false print.printer_Canon_iP2600_series.print_command print.printer_Canon_iP2600_series.print_downloadfonts false print.printer_Canon_iP2600_series.print_edge_bottom 0 print.printer_Canon_iP2600_series.print_edge_left 0 print.printer_Canon_iP2600_series.print_edge_right 0 print.printer_Canon_iP2600_series.print_edge_top 0 print.printer_Canon_iP2600_series.print_evenpages true print.printer_Canon_iP2600_series.print_footercenter print.printer_Canon_iP2600_series.print_footerleft &PT print.printer_Canon_iP2600_series.print_footerright &D print.printer_Canon_iP2600_series.print_headercenter print.printer_Canon_iP2600_series.print_headerleft &T print.printer_Canon_iP2600_series.print_headerright &U print.printer_Canon_iP2600_series.print_in_color true print.printer_Canon_iP2600_series.print_margin_bottom 0.5 print.printer_Canon_iP2600_series.print_margin_left 0.5 print.printer_Canon_iP2600_series.print_margin_right 0.5 print.printer_Canon_iP2600_series.print_margin_top 0.5 print.printer_Canon_iP2600_series.print_oddpages true print.printer_Canon_iP2600_series.print_orientation 0 print.printer_Canon_iP2600_series.print_pagedelay 500 print.printer_Canon_iP2600_series.print_paper_data 1 print.printer_Canon_iP2600_series.print_paper_height 11.00 print.printer_Canon_iP2600_series.print_paper_size_type 0 print.printer_Canon_iP2600_series.print_paper_size_unit 0 print.printer_Canon_iP2600_series.print_paper_width 8.50 print.printer_Canon_iP2600_series.print_reversed false print.printer_Canon_iP2600_series.print_scaling 1.00 print.printer_Canon_iP2600_series.print_shrink_to_fit true print.printer_Canon_iP2600_series.print_to_file false print.printer_Canon_iP2600_series.print_unwriteable_margin_bottom 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_left 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_right 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_top 0 privacy.cpd.cookies false privacy.cpd.extensions-tabmix false privacy.cpd.sessions false privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.OCSP.disable_button.managecrl false security.OCSP.enabled 2 security.dialog_enable_delay 0 security.disable_button.openCertManager false security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows 7 == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) == Plugins installed == *-Default Plug-in *Shockwave Flash 10.0 r22

Valgt løsning

I have done extensive testing with all 17 of my extensions. I opened firefox 100 times with each extension enabled progressively (average test was 6 times per extension enabled). Lastpass caused the browser to hang both by itself and in combination with all other extensions. Firefox ONLY hung when this extension was enabled.

I suggest that Mozilla force Lasspass to debug their product before allow users to install their addon. It's unfortunate as it is one I rely upon heavily.

Læs dette svar i sammenhæng 👍 0

Alle svar (5)

more options

How do I delete accidental posts?

more options

Valgt løsning

I have done extensive testing with all 17 of my extensions. I opened firefox 100 times with each extension enabled progressively (average test was 6 times per extension enabled). Lastpass caused the browser to hang both by itself and in combination with all other extensions. Firefox ONLY hung when this extension was enabled.

I suggest that Mozilla force Lasspass to debug their product before allow users to install their addon. It's unfortunate as it is one I rely upon heavily.

more options

I ran the "Find Updates" under the Firefox addon menu and installed all updates just day before yesterday and it never showed an update beyond 1.66.0 for LastPass for some reason.

I just saw that LastPass was updated to 1.68.2 back on May 4th when I visited Mozilla's LastPass addon page! So long story short I was able to open Firefox 20 consecutive times with the new LastPass enabled without a hitch!
more options

SOLVED FOR ME AFTER MONTHS OF HANGING AND FORCE QUITS....

I UPDATED JAVA.. Java for Mac OS X 10.5 Update 9 http://support.apple.com/kb/HT4438

also

JavaEmbeddingPlugin 0.9.7.5

I have a PPC G5 dual 2.0 OSX 10.5.8

Firefox 3.6.16

more options

Almost everytime I start firefox it freezes. I can type the first letter of the web address I am going to and then it freezes. i have to wait about 10 seconds and then it's okay again. annoying! http://www.screw-paypal.com by the way.