Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Thunderbird freezes when saving attachments using "Save All" on Windows 10

Steve
Steve
more options

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10.

Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated.

Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments.

Is this a bug or is there a way to fix this?

Thunderbird versions: 128 esr and 131 (both exhibit this problem). OS: Windows 10. Issue: Thunderbird freezes when trying to save all attachments. This occurs when using "Save All". The dialog box to select the folder appears and then Thunderbird stops responding. "Not Responding" appears in the dialog box title. Windows then pops up a dialog offering to close the program or wait for it to respond (which it never does). No crash report is generated. Note: 1. This issue does not occur when using "Save As..." and saving the attachments individually. 2. This does not occur when dragging attachments (all, or individually) to the Desktop or to other folders 3. This seems to occur independent of the types of the attachments. Is this a bug or is there a way to fix this?

Ændret af Wayne Mery den

Alle svar (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Thanks for the great details.

I am not able to reproduce this.

Does it also happen if you have started Windows in safe mode?

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.