Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Changed the size of the text in Thunderbird. Now my entire mail display takes up less than a quarter of an inch

  • 4 svar
  • 0 har dette problem
  • 5 visninger
  • Seneste svar af Wayne Mery

more options

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstalling it, and it is still the same. Is there a way to get rid of those settings and go back to the defaults without doing it inside the program? I have enclosed a screenshot of it. I love my Thunderbird and am lost without it. Please help. Someone. Anyone.

I tried to change the size of the text in Thunderbird and now my entire mail display takes up less than a quarter of an inch of display. I tried uninstalling and reinstalling it, and it is still the same. Is there a way to get rid of those settings and go back to the defaults without doing it inside the program? I have enclosed a screenshot of it. I love my Thunderbird and am lost without it. Please help. Someone. Anyone.
Vedhæftede skærmbilleder

Ændret af Wayne Mery den

Alle svar (4)

more options

Hopefully starting in safe mode will put Thunderbird in a workable state https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_starting-thunderbird-in-troubleshoot-mode

Then ...

Check the Config Editor for this settings:

  • Settings > General
  • scroll to bottom and click on 'Config Editor' button

It opens in a new tab

  • In top search type: pixels
  • look for this line : layout.css.devPixelsPerPx
  • default is a negative number -1.0

It should not be in bold text, if bold text then it has been altered.

  • If you have anything else in that setting use the arrow icon on far right - click on it and the default is reset.

Another value to check is mail.uifontsize, what value do you see?

Please post your results

more options

Unfortunately, when I opened it in safe mode, this is what I got -

more options

I did another uninstall/reinstall and I thought it fixed it, but it opened it in my DuckDuckGo browser instead. The application itself is still very, very tiny.

Ændret af Ande den

more options

Sorry you having so much trouble.

See https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data and find your profile directory. Stop Thunderbird.

Save a copy of your prefs.js file.

With Thunderbird shut down, edit prefs.js and remove any lines you find with layout.css.devPixelsPerPx and mail.uifontsize

Restart Thunderbird.