Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Clarification on synchronization function (Android)

  • 1 svar
  • 0 har dette problem
  • 10 visninger
  • Seneste svar af Paul

more options

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history.

I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced?

Any advice appreciated.

I need to reset my device to factory settings due to unrelated issues with some other apps but would like to keep my Firefox browser/session as intact as possible including the browsing history. I've used the synchronization function and it seems to let me migrate my history over to Firefox beta without any issues, is it nonetheless relying on some system backup for this restoration or should I simply be able to sync my account with Firefox, remove the app, factory reset, install the app, login, and have all my data re-synced? Any advice appreciated.

Alle svar (1)

more options

Hi Greg

Firefox Sync is not designed to be used as a backup. Your best bet is to sync to Firefox on another device before you factory reset your Android device.