We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Donation was doubled, I need one refunded

  • 1 svar
  • 0 har dette problem
  • 5 visninger
  • Seneste svar af david

more options

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal.

Thanks, Rich Cummings

I attempted to make a donation. At the end of the process I got an error message stating the transaction did not go through and that I should try again later. I tried again later and got the same error message. However, checking with Paypal it appear both $25.00 donations were charged to my account. I need one of the two $25.00 donations refunded to me. I have filed a request for refund through Paypal. Thanks, Rich Cummings

Alle svar (1)

more options

This is a support forum, but you may want to contact the donation team at https://give.thunderbird.net/en-US/help/ Thank you for your donation.