Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Unable to retieve emails from server since Thunderbird updated Saturday Oct 7th

  • 2 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af MikeGD

more options

Hello, Looks like my Thunderbird update Saturday Oct 7th, Version 102.3.2 Build ID 20221005130639 and since then I can send outbound messages but no new inbound ones are being retrieved from my NSI mail server. I can login through NSI and read new ones so the issue seems to be in Thunderbird. Any way to delete the update and restore to previous pre 10/7/22 version or fix this issue? Have 6 different email accounts that download into different computers, all not working since the update. Any help would be greatly appreciated!

Hello, Looks like my Thunderbird update Saturday Oct 7th, Version 102.3.2 Build ID 20221005130639 and since then I can send outbound messages but no new inbound ones are being retrieved from my NSI mail server. I can login through NSI and read new ones so the issue seems to be in Thunderbird. Any way to delete the update and restore to previous pre 10/7/22 version or fix this issue? Have 6 different email accounts that download into different computers, all not working since the update. Any help would be greatly appreciated!

Alle svar (2)

more options

Do you use "download headers only" option because I do and when upgraded to 102.3.2 (and possibly 102.3.1) I had the issue that TB would not fetch messages on my server (gmail).

I re-installed 91.13.1 because I knew this version was OK. Unfortunately this failed due to TB profile issues so I rolled back my MS windows 10 to October 10th (13th today) and the old version of TB 91.13.1 was still there. Finally I turned off any automatic upgrades for TB. I am hoping this issue is solved in later version.

See also Bug 1783552 . I am wondering if this somehow got re-introduced into the 102.3 stream because it was fixed in 102.1.2 apparently. "It's fixed in 102.1.2"

There is also discussion on this in 104 beta releases

more options

THANKS for the response! I don't use the "download headers only" option, but will see if I can figure out how to roll back MS 10 to October 6th before the update and fix it that way. Fingers crossed. Also turned off automatic upgrades for TB going forward once this happened, wish I had done so years ago.