Access Denied error message
I can't access Firefox - am getting a error message: Code: Access Denied Request ID: ZCR480ESPWSWQ002 Host ID: elw+FxM3Jlc1sLz4TnuaIJujM1LHowd/gQrVsh+ONIPb+spNqy35FiOqzUcvW/J/8byGrt5Et6c=
I have an iMac : 10.15.7
I have tried reinstalling Firefox but still getting access denied message
Can you please help me fix this problem
Thanks
Janet Creffield
Alle svar (1)
That error sounds more like a problem with you profile folder.
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.