We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Random web pages coming up blank/failing to load

  • 2 svar
  • 1 har dette problem
  • 13 visninger
  • Seneste svar af Terry

more options

When I try to load random web pages on some well known websites, some load, and then turn blank.

For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html

This happens at random, it seems. Most of my browsing seems to work fine.

Reloading doesn't help.

Troubleshooting mode doesn't help.

When I try to load random web pages on some well known websites, some load, and then turn blank. For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html This happens at random, it seems. Most of my browsing seems to work fine. Reloading doesn't help. Troubleshooting mode doesn't help.

Alle svar (2)

more options

What security software are you running? Do yo have the same issue under a different Windows account? Did you try Windows in Safe Mode with networking? Did clearing the browser cache help?

Ændret af jonzn4SUSE den

more options

That page loads without any apparent issue in my browser. Creating a new profile is a quick way of testing whether the issue is caused by your profile or software.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-happens-in-21troubleshoot-modesf22safe-modesf https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration) https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

If you have visited the site previously, you could try removing cookies and site data and clearing the cache.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache