Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

online banking

  • 2 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af FredMcD

ambrady
ambrady
more options

I have Windows 10 and Firefox 93. Chase Bank says there is something wrong with my browser, and wants me do switch to Chrome. What else can I do (besides changing banks)? I have no problems with any other site, including other banks.

I have Windows 10 and Firefox 93. Chase Bank says there is something wrong with my browser, and wants me do switch to Chrome. What else can I do (besides changing banks)? I have no problems with any other site, including other banks.

Alle svar (2)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

FredMcD
FredMcD
more options

Note: Your User Agent shows: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0/ophPYJ0s-23

Note the junk at the end.

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.