Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Trouble transferring my old emails to my new PC. Using version 78.14 on both PCs

  • 1 svar
  • 1 har dette problem
  • 14 visninger
  • Seneste svar af Matt

s.goode7
s.goode7
more options

I tried to transfer my thunderbird emails and data to my new pc using the recommended procedure. ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer) When thunderbird was started on the new system, only 30 emails were transferred. All the other thousands and archives are missing. My old pc is running 32 bit win 10. New pc is 64 bit win 10

I tried to transfer my thunderbird emails and data to my new pc using the recommended procedure. ( https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer) When thunderbird was started on the new system, only 30 emails were transferred. All the other thousands and archives are missing. My old pc is running 32 bit win 10. New pc is 64 bit win 10

Alle svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

just right click the folder you copied from the old computer and the original on the old computer and select properties on both. Are the sizes the same? There appears to be an issue with some folk not actually copying all of the necessary sub folder, so they only get a partial restore. How they do that I do not know, but I assume it has something to do with the "how it is made" of the copy.