Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

How to disable "Firefox has stopped working" messages ?

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Paul

Newbie
Newbie
more options

I constantly get these annoying popping up messages asking to send some crash log. I don't care for that and I don't need them popping on top of my screen. Is there a way to disable them?

How did you even manage to get them displayed on top of a launcher?

I constantly get these annoying popping up messages asking to send some crash log. I don't care for that and I don't need them popping on top of my screen. Is there a way to disable them? How did you even manage to get them displayed on top of a launcher?

Alle svar (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Those messages are triggered in Android by any app that is having a problem. So that we can look into this further for you, please can you:

Open Firefox Tap on the 3 dot menu Tap Settings Scroll to the bottom of Settings Tap About Firefox Tap Crashes Tap on the Socorro link Copy and paste that address into a new reply to this thread

Newbie
Newbie Spørgsmålsstiller
more options

Hi! Thanks for the response. Haven't heard of Socorro links, so I'm not sure if that's what you need, but I tapped the "report" link (it might be called differently, my app is not in English) on the latest crash report, and got this:

09d1d6f8-e9c0-42db-8216-c5aa84c1193b <native crash> <native crash>

There is a lot of these native crashes, and "report" is the only clickable link on them.

Edit: I figured I have to enable report sending in order to... send reports. So here is the latest one: https://crash-stats.mozilla.org/report/index/bp-7163bfaa-901c-4383-bb91-4b4d30210727

Ændret af Newbie den