We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't receive e-mail from any of my three accounts.

timvernimmen
timvernimmen
more options

Hello everyone,

for more than two weeks now, I have been unable to receive any e-mail in Thunderbird (using Windows). I've never had this problem before, and so far, nothing mentioned on these forums I've tried has helped me solve it.

It is not just one account that stopped work, but all three - one gmail, one hotmail, one other - all of a sudden.

I would greatly appreciate your help!

Thanks in advance.

Hello everyone, for more than two weeks now, I have been unable to receive any e-mail in Thunderbird (using Windows). I've never had this problem before, and so far, nothing mentioned on these forums I've tried has helped me solve it. It is not just one account that stopped work, but all three - one gmail, one hotmail, one other - all of a sudden. I would greatly appreciate your help! Thanks in advance.

Valgt løsning

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Læs dette svar i sammenhæng 👍 0

Alle svar (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Valgt løsning

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

timvernimmen
timvernimmen Spørgsmålsstiller
more options

Closing Thunderbird, then disabling and re-enabling SSL filtering has done the job for me. Thanks!