Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Thunderbird crashing when printing an email

more options

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here.

I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925

I'm not sure if the updated screwed up printing. When we try to print an email, thunderbird crashes with an error. I have attached it here. I also have the crash dump report: https://crash-stats.mozilla.org/report/index/756d6c79-1710-4431-9032-7f8500200925
Vedhæftede skærmbilleder

Valgt løsning

Why are you running the beta version instead of the stable release version?

Læs dette svar i sammenhæng 👍 1

Alle svar (6)

more options

Valgt løsning

Why are you running the beta version instead of the stable release version?

more options

I think most of our computers automatically updated to the beta version. Is there a way to disable that? I'll revert one of the problem PCs to the current stable version and report back. Thanks, Stans.

more options

Hello there Ssantos We have read your message We try to help you.


https://support.mozilla.org/en-US/kb/thunderbird-crashes


Take one of us 78.0 version English edition. https://www.thunderbird.net/en-US/thunderbird/all/



Greetings Firefox Volunteer

more options

Thank you for both your answers. Reverting to 78.3 fixed the issue. Is there a way to opt out from automatically installing beta updates on our PCs?

Thanks

more options

You need not do anything because beta is not an update for the stable release. No stable release is getting updated to beta, so this must have happened due to user error.

more options

Thank you for using Thunderbird.


If you have got more questions Please send us a message.

https://support.mozilla.org/en-US/kb/thunderbird-beta


Greetings Firefox Volunteer.

Ændret af День сумо den