Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

all the buttons on the top right corner of my screen dissappeared after the latest update

  • 3 svar
  • 1 har dette problem
  • 29 visninger
  • Seneste svar af forrest037

more options

i cant see the icons for closing the window, for minimizing the window or the button for resizing the window after the new update(which i got on 11 dec 2018)

i cant see the icons for closing the window, for minimizing the window or the button for resizing the window after the new update(which i got on 11 dec 2018)

Valgt løsning

Hello forrest037,

Could it be that you're using a customized Windows theme  ? If so, would you switch back to the default theme and see if that will bring the buttons back  ?

If that's not it, then let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Læs dette svar i sammenhæng 👍 1

Alle svar (3)

more options

Valgt løsning

Hello forrest037,

Could it be that you're using a customized Windows theme  ? If so, would you switch back to the default theme and see if that will bring the buttons back  ?

If that's not it, then let's try Firefox in Safe Mode, to see if maybe one of your extensions (if you have any) could be causing this :

If Firefox is not running : Hold down the Shift key when starting Firefox.

If Firefox is running : 3-bar menu => ' ? ' (at the bottom of the dropdown) => 'Restart with Add-ons disabled'. Then OK the restart. A small dialog should appear. Click 'Start in Safe Mode' ( not 'Refresh' !)

See : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

Make sure you run Firefox in desktop mode and not in tablet mode.

more options

it came back when i used the restart with addons disabled option. but i couldnt identify which addon was causing it even though i tried disabling and restarting with each one individually. so i used the refresh firefox option. now it is ok