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How do you change the password for an email address already set up in Thunderbird?

  • 6 svar
  • 1 har dette problem
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  • Seneste svar af rb4b

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I have 5 email addresses set up in Thunderbird and need to change the password on 2 of them so the connection to those email addresses will work and allow Thunderbird to download those emails.

I have 5 email addresses set up in Thunderbird and need to change the password on 2 of them so the connection to those email addresses will work and allow Thunderbird to download those emails.

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Who is the mail provider? Maybe you now have to use an app password or secure mail key to access the account through a program like TB. If none of that applies, try removing the passwords from Options, restart TB, and enter the passwords when prompted.

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The attached picture shows the password section in Options. Click Show Passwords and then right-click an entry to Edit Password.

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Thanks, I found it and made the changes. But when Thunderbird went to get the messages it presented the same error message and still could not retrieve the messages.

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Did you change the password on the mail provider's site before changing it in TB? TB only applies the passwords that are created elsewhere - you can't edit them in TB and expect the mail server to accept the changes.

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Yes, I changed the passwords on the mail provider's site well before I changed it in TB. When this last attempt to connect the two failed I went directly to the mail provider's site to be sure I was using the correct password, which I was.

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Valgt løsning

Who is the mail provider? Maybe you now have to use an app password or secure mail key to access the account through a program like TB. If none of that applies, try removing the passwords from Options, restart TB, and enter the passwords when prompted.

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That worked but not exactly as you described. I tried deleting the passwords for the email accounts affected. However as soon as I clicked on the next one the one I just deleted repopulated with the password I had just deleted. Then I tried replacing the existing password with a space, shutdown TB and restarted it, replaced the space in the password field with the correct password, shutdown TB and restarted it. When I tested the download feature it worked! Thanks for your help.