We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Can't install add-ons from addons.mozilla website

  • 2 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af isidonis

isidonis
isidonis
more options

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

can’t add/install any new addons from the website. The install button keep asking to download FF. I have the newest FF 61.0.1 installed. I tried creating new profile but it still not working. Can someone help?

Valgt løsning

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Valgt løsning

User Agent: Mozilla/5.0 (Windows NT 10.0; rv:57.0) Gecko/20100101 Firefox/57.0 anonymized by Abelssoft 1035302397

That added garbage probably has the add-ons website confused.

See this support article: https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

isidonis
isidonis Spørgsmålsstiller
more options

Now it's working! Thank you friend for your help. :) Have a nice day.