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Thunderbird - high CPU usage and freezing at version 52.6.0

Gerix
Gerix
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Dear all,

I have experienced a high CPU usage (and also software freezing) using Thunderbird since the update to version 52.6.0, before the update - with the earlier version - there wasn't any problem.

Thank you for help.

Dear all, I have experienced a high CPU usage (and also software freezing) using Thunderbird since the update to version 52.6.0, before the update - with the earlier version - there wasn't any problem. Thank you for help.

Alle svar (4)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

Gerix
Gerix Spørgsmålsstiller
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Unfortunately it doesn't... I experience some freezing under Safe Mode as well, the CPU load is lower, but compared to idle mode, it reaches 50-60% immediately when Thunderbird freezes for a while.

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Gerix,

Please post results of going through https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems

shutdowncapitalism
shutdowncapitalism
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Using TB 52.8.0 @ macOS 10.13.4 a similar problem still occurs. This reminds me of the "How to stop Thunderbird hammering your CPU" blog post you (Wayne) responded to. Should we try what's suggested there?