Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Find what happens when you press a button in a addon.

Frejoh466
Frejoh466
more options

So I have an addon that doesn't work, so I'm trying to do a bug report. The problem is that when I press a button on the addon nothing happens, something is suppose to happen. And I can't just file a bug report that nothing happens when I press the button.

I found the about:debugging, but it doesn't give me an error or message when I press the button. So is there a way to find out what happens when I press that button, and why nothing happens when something is suppose to happen?

So I have an addon that doesn't work, so I'm trying to do a bug report. The problem is that when I press a button on the addon nothing happens, something is suppose to happen. And I can't just file a bug report that nothing happens when I press the button. I found the about:debugging, but it doesn't give me an error or message when I press the button. So is there a way to find out what happens when I press that button, and why nothing happens when something is suppose to happen?

Alle svar (2)

Shadow110
Shadow110
more options

Add-ons are not made by Mozilla. Mozilla only approves them for use with Firefox and provides the Developer with a page to distribute their Extension from.

So, as to if this is a bug report to be filed with Mozilla or is it a bug that needs to be followed up with the Developer. I would suggest going to the Developers Support page and have a look around and there will also be contact info.

Since you are running a Beta or Nightly version then this issue could be fixed by release. If the Developer does not know of the issue they would appreciate the info.

Please let us know if this solved your issue or if need further assistance.

the-edmeister
the-edmeister
  • Moderator
more options

There is the Mozilla-comunity Add-ons support fora over here: https://discourse.mozilla-community.org/c/add-ons

I have seen a few threads there where 3rd party add-on developers provided support there.

And http://forums.mozillazine.org/viewforum.php?f=48 has support threads for many different add-ons.