Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Why is Symantec Class 3 Extended Validation SHA256 SSL CA no longer trusted

  • 3 svar
  • 6 har dette problem
  • 6 visninger
  • Seneste svar af cor-el

more options

A certificate issued on 13th June 2017 with path :

Verisign Universal Certification Authority

Symantec Class 3 Extended Validation SHA256 SSL CA
  www.invescoperpetual.co.uk

Throws the SEC_ERROR_UNKNOWN_ISSUER error due to missing that Symantec intermediate. I can override and force the end user cert OK but want to know why that intermediate is missing. I think other Symantec intermediate issued certs work OK ... just the EV SHA256 flavor??. IE11 and Chrome both work OK. Firefox version is 54.0.1 (32 bit)

A certificate issued on 13th June 2017 with path : Verisign Universal Certification Authority Symantec Class 3 Extended Validation SHA256 SSL CA www.invescoperpetual.co.uk Throws the SEC_ERROR_UNKNOWN_ISSUER error due to missing that Symantec intermediate. I can override and force the end user cert OK but want to know why that intermediate is missing. I think other Symantec intermediate issued certs work OK ... just the EV SHA256 flavor??. IE11 and Chrome both work OK. Firefox version is 54.0.1 (32 bit)

Valgt løsning

Firefox only comes with trusted root certificates. It is the responsibility of the web server to make sure to send all intermediate certificates.

It work if I import the Symantec Class 3 Extended Validation SHA256 SSL CA in the Firefox Certificate Manager.

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
Læs dette svar i sammenhæng 👍 3

Alle svar (3)

more options

You only get this error if the server isn't sending a complete certificate chain. When Firefox has stored the intermediate certificate in the Certificate Manager from an earlier visit to a website that sends this certificate then you wouldn't see this error. Firefox doesn't retrieve missing intermediate certificates like other browsers might do.

If you refresh Firefox then the cert8.db file that stores these certificates isn't transferred to the new profile.

Ændret af cor-el den

more options

I must be missing something. I thought that the list of trusted CA's both root and intermediate came with the Firefox browser installation and the unknown issuer message throws when the client browser doesn't find an issuer in the certificate chain provided by the server during https session initialization. Is that thinking wrong??

more options

Valgt løsning

Firefox only comes with trusted root certificates. It is the responsibility of the web server to make sure to send all intermediate certificates.

It work if I import the Symantec Class 3 Extended Validation SHA256 SSL CA in the Firefox Certificate Manager.

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----