Which error message do you get? * "Your connection is not secure" -- page generally has an "Advanced" button to get more technical information. ** [[What does "Your connection is not secure" mean?]] ** [[How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites]] * "Secure Connection Failed" -- typically has scantier information about the problem and if the padlock appears normally, can be taken to mean "connection failed" ** [[Troubleshoot the "Secure Connection Failed" error message]] Any more details you could provide would be helpful.