Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Thunderbird will not reinstall clean

  • 4 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af sfhowes

more options

It began with thunderbird would not send messages. It can receive messages and the password is correct. I have checked the server settings, reset the passwords, deleted passwords, changed passwords, and gone through the entire FAQ several time. I even removed the mail account and set it up new. So I have now resorted to backing up the profile and then removing Thunderbird from the computer to see if a clean install and set up will fix the problem. Now when I reinstall thunderbird it automatically migrates the old profile into the thunderbird install so there is no way for me to start from scratch. Is there a fix for the email that will not send? I am out of ideas!

It began with thunderbird would not send messages. It can receive messages and the password is correct. I have checked the server settings, reset the passwords, deleted passwords, changed passwords, and gone through the entire FAQ several time. I even removed the mail account and set it up new. So I have now resorted to backing up the profile and then removing Thunderbird from the computer to see if a clean install and set up will fix the problem. Now when I reinstall thunderbird it automatically migrates the old profile into the thunderbird install so there is no way for me to start from scratch. Is there a fix for the email that will not send? I am out of ideas!

Valgt løsning

For the midrivers account, the server is smtps.midrivers.com on port 587, STARTTLS security, normal password authentication, and the User name is the part of your address before @. If that doesn't work, try SSL/TLS security on port 465.

For account 4, smtpout.secureserver.net on port 80 or 3535, Connection security = none, authentication = password, transmitted insecurely, User name = your full email address. See also the note about activating smtp relay.

Læs dette svar i sammenhæng 👍 0

Alle svar (4)

more options

Create a new profile using Profile Manager. Then start Thunderbird with the new profile. https://support.mozilla.org/en-US/kb/using-multiple-profiles

more options

It would help if you indicated your mail service and settings, or the error message you see when sending. Select Help/Troubleshooting Information, click 'Copy text to clipboard', then paste it in a reply here, omitting all the data after and including the Graphics section.

To test with a new profile, start Profile Manager by pressing Winkey+R, and type thunderbird.exe -p Set up the account from File/New/Existing Mail Account and see if sending works. You can then transfer data from the old profile to the new one if desired.

more options

click the link for the pdf with the information

Documentation

Ændret af JuliaLN den

more options

Valgt løsning

For the midrivers account, the server is smtps.midrivers.com on port 587, STARTTLS security, normal password authentication, and the User name is the part of your address before @. If that doesn't work, try SSL/TLS security on port 465.

For account 4, smtpout.secureserver.net on port 80 or 3535, Connection security = none, authentication = password, transmitted insecurely, User name = your full email address. See also the note about activating smtp relay.

Ændret af sfhowes den