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Read the message from the damaged profile

  • 4 svar
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  • Seneste svar af user1121639

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My friend had a computer crash, virus erased his files and damaged the system. The computer has been reformatted and installed on the system again. I used the program to recover data after formatting. Unfortunately, Thunderbird can not see profile or allow him to import. These emails are very important. is there any possibility to import e-mails to a new profile? The profile is the same, but the old e-mails no longer on the server. I need Youts help.

My friend had a computer crash, virus erased his files and damaged the system. The computer has been reformatted and installed on the system again. I used the program to recover data after formatting. Unfortunately, Thunderbird can not see profile or allow him to import. These emails are very important. is there any possibility to import e-mails to a new profile? The profile is the same, but the old e-mails no longer on the server. I need Youts help.

Alle svar (4)

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What you want is in the article: Moving your profile folder - Thunderbird

Go down to the section for: Create a new profile and copy the old one over it

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If the old profile is truly zonked, then follow the instructions in step 19 here: Import your stuff from the old profile to the new profile

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Thanks for Your answer. I create new account in TB, next i copy all files from folder MAIL/Profilname/* and past it on new account folder. Now i see all folders, but they are empty. Folder MAIL have ~500MB, therefore folders shud's be not empty.

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There is an add-on that might be useful here. It is called Recover Deleted Messages Add-On, and can be downloaded from that link. Then see Installing an Add-on in Thunderbird.

With it installed, you can right-click a folder in Thunderbird and select "Recover deleted messages", and it will recover any messages that are still in the "mbox" file on the computer, but are not in the index.

If "Compact Folders" has been used, this will not work.


If this add-on does not help you with those empty folders, then I will give you instructions for the next thing to try. Keep the original profile files from before the crash untouched.