We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Kaplan University only function with firefox but i cannot view library articles from out kaplan website. Where can I get help. Apple support will not assist

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af John99

Averylove1
Averylove1
more options

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles but when I click the "view PDF" button, firefox attempts to save the article to my downloads where as in the past I simply view them. Also the downloads are blank. So not only can I not voiew them but the download is useless. Please help

Firefox allows me to access my school website but a large part of my studies is to access the kaplan library and view research articles. I am able to search for articles but when I click the "view PDF" button, firefox attempts to save the article to my downloads where as in the past I simply view them. Also the downloads are blank. So not only can I not voiew them but the download is useless. Please help

Alle svar (1)

John99
John99
more options

It is probably best to consult your IT department for help.

More generally does Firefox deal with .pdf files ok. There are no shortage of .pdf files on the internet if you want to check to see if the issue is just on your University site or not

Our help articles on viewing pdf files