Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Firefox crashes frequently while using Gmail

  • 1 svar
  • 1 har dette problem
  • 2 visninger
  • Seneste svar af FredMcD

mahill23
mahill23
more options

Firefox freezes several times a day and needs to be forced closed and restarted. It seems to happen when I am using Gmail, especially when I am replying to an email.

I have the most recent version of Firefox and have gone through all of the steps here: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help

I don't think there are always crash reports submitted when this happens because I am often forcing Firefox to close on my own. However, it does look like there is one crash report from today: bp-5da62455-ef1f-4ac9-adeb-870012160901

Firefox freezes several times a day and needs to be forced closed and restarted. It seems to happen when I am using Gmail, especially when I am replying to an email. I have the most recent version of Firefox and have gone through all of the steps here: https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help I don't think there are always crash reports submitted when this happens because I am often forcing Firefox to close on my own. However, it does look like there is one crash report from today: bp-5da62455-ef1f-4ac9-adeb-870012160901

Alle svar (1)

FredMcD
FredMcD
more options

Signature: hang | MsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_1152915508

Process Type plugin Shockwave Flash Version: 22.0.0.209

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: