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I have changed provider from Talktalk to Plusnet and want to delete talktalk account in Thunderbird; how do I do it?

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  • Seneste svar af donaldaking

donaldaking
donaldaking
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Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

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If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

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christ1
christ1
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If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

donaldaking
donaldaking Spørgsmålsstiller
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Thanks - I had been advised by a posting on google to g to Tools but that didn't help. Your advice has worked.