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Running 44.0.2; cannot permanently store a security exception from the Add Security Exception pop-up

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I click the "Add Exception" box, the Add Security Exception frame pops up, Permanently store this exception is checked, and I click on permanently store this exception. The exception is not stored.

I click the "Add Exception" box, the Add Security Exception frame pops up, Permanently store this exception is checked, and I click on permanently store this exception. The exception is not stored.

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Actually, now I'm very confused because Firefox now is permitting me to access the site. I would have to say this issue is closed. Thank you all for your suggestions. I will upgrade to 45.0

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Why do you want to create an exception in the first place? https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

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Because one of the sites is my health insurance provider. Perhaps there is an issue with the way they have created their certificate but I know that this is a trusted business. Without the ability to create an exception in Firefox I have to use Windows Internet Explorer.

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If the site has a public page that is secure and causes a problem please let us have the web address of the page so we may check it out.

You seem to be on Firefox 44 try updating to Firefox 45 does that solve the issue ?

After you update Firefox, also ensure all security related software is fully updated.

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Actually, now I'm very confused because Firefox now is permitting me to access the site. I would have to say this issue is closed. Thank you all for your suggestions. I will upgrade to 45.0