Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Thunderbird is stuck on a valid certificate

  • 4 svar
  • 1 har dette problem
  • 10 visninger
  • Seneste svar af gaxx

more options

Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec.

Any workarounds?

Thanks.

Hi. Trying to setup an account in Thunderbird. I have to connect to my corporate server. In the process I get a strange situation - Thunderbird asks to "Add a security exception", but in the same windows it says that certificate is valid. "Confirm security exception" button is greyed out, so I can't move from this step. The cert is good, issued by Symantec. Any workarounds? Thanks.
Vedhæftede skærmbilleder

Ændret af gaxx den

Valgt løsning

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.

Læs dette svar i sammenhæng 👍 0

Alle svar (4)

more options

What happens when you press Cancel?

more options

When I press Cancel - I get an error like this (see screenshot)

more options

Valgt løsning

Inspect the certificate - see the screenshot attached for instructions: Who is the issuer of the cert? What server/domain has the cert been issued for? Please post a screenshot of the Certificate Viewer window.