Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.
Everyone trying to run videos on website williamthomassleepcenter.com fail --but works fine in Explorer. Some using Vista have to wait 10 minutes for a downloa
videos play fine with Explorer. Everyone get msg "corrupted file" using Firefox. It has to work for EVERYONE who comes to the site, not just me! the site is www.williamthomassleepcenter.com and has considerable number of hits every month.
Choose "VIDEOS" from the main page and try to play any of the 7 videos there. It gives everyone the message that the file can't be played because it is corrupt. Of course, no problem when using Internet Explorer.
Please help! Thanks...
--Roy Roberts Web designer
edited phone# from public and spambots as no volunteer contributor here will be calling.
videos play fine with Explorer. Everyone get msg "corrupted file" using Firefox. It has to work for EVERYONE who comes to the site, not just me! the site is www.williamthomassleepcenter.com and has considerable number of hits every month.
Choose "VIDEOS" from the main page and try to play any of the 7 videos there. It gives everyone the message that the file can't be played because it is corrupt. Of course, no problem when using Internet Explorer.
Please help! Thanks...
--Roy Roberts Web designer
edited phone# from public and spambots as no volunteer contributor here will be calling.
"Hits" can be misleading. Some can be others who the video failed as well.
What is the full error message?
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.
Thank you!
check this:
see if there are updates for your graphics drive drivers
"Hits" can be misleading. Some can be others who the video failed as well.
What is the full error message?
Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!
------------------
check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''
So "corrupted" is just a guess. Anyway, I'm not enough of a video guru to know what the issue might be.
Firefox's web console displays:
"Media resource http://sleep.azmine.com/Videos/I'm%20Comfortable.mp4 could not be decoded."
So "corrupted" is just a guess. Anyway, I'm not enough of a video guru to know what the issue might be.
To display a video using HTML5, which works in the newest versions of all major browsers, you can serve your video in both WebM format and MPEG H.264 AAC format, using the element like this
I can see the video with VLC on Linux if I disable MP4 support for the HTML5 media player.
VLC reports this codec for the video:
Codec: MPEG-4 Video (mp4v)
Try to recode the videos and use H.264.
*https://developer.mozilla.org/Web/HTML/Supported_media_formats
<blockquote>To display a video using HTML5, which works in the newest versions of all major browsers, you can serve your video in both WebM format and MPEG H.264 AAC format, using the <source> element like this</blockquote>
I can see the video with VLC on Linux if I disable MP4 support for the HTML5 media player.
